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About Shaunda Zilich

Founder | Storyteller | Brand Strategist | Advisor


With decades of experience leading global people brand, employment branding, and corporate storytelling for Fortune 500 companies, Shaunda Zilich founded True Voice Identity to help organizations and individuals uncover, amplify, and activate their most authentic brand stories.


Shaunda believes that every brand—whether corporate, personal, or employer—has a true voice rooted in human experience. Her approach blends deep strategic expertise with empathetic storytelling to build brands that connect emotionally, drive business outcomes, and create lasting impact.


Throughout her career, Shaunda has guided organizations through transformational brand strategies, leveraging AI-driven tools, digital advocacy, and employee-powered content to build cultures that attract, retain, and inspire top talent. She’s passionate about equipping companies for the future of work, where every employee becomes a brand advocate and every story has the power to shape perception.


At True Voice Identity, Shaunda partners with clients to:


  • Clarify brand positioning and identity
     
  • Develop authentic storytelling frameworks
     
  • Build employee advocacy and ambassador programs
     
  • Integrate AI-powered content strategies
     
  • Future-proof employment brands in an evolving digital landscape
     

When she’s not helping companies find their voice, you’ll find Shaunda enjoying time with her family, running, hiking, exploring the outdoors, or coaching others in finding their own personal and professional story.


True brand impact starts with true voice. That’s the foundation of everything we do.


Success Stories

General Electric

General Electric

General Electric

Shaunda pioneered GE’s global employment brand building it from the ground up to achieve the #1 ranked Employment Brand in 2017—setting new standards in a space that was still emerging. She authored and executed a comprehensive global recruitment marketing strategy integrating digital presence, EVP, candidate experience, brand ambassador 

Shaunda pioneered GE’s global employment brand building it from the ground up to achieve the #1 ranked Employment Brand in 2017—setting new standards in a space that was still emerging. She authored and executed a comprehensive global recruitment marketing strategy integrating digital presence, EVP, candidate experience, brand ambassador programs, and social media recruiting across multiple GE businesses. Her work transformed recruiter capabilities, created global consistency, and established a cost-efficient, data-driven talent attraction model that connected top candidates directly to GE’s hiring teams.

Qualtrics

General Electric

General Electric

Shaunda authored and executed the full People Brand strategy, QualtricsLife, to scale Qualtrics from under 1,000 to over 5,000 employees in less than 3 years through hyper-growth, acquisition, and IPO. She transformed recruiting into an attraction-led model generating over 70% of hires through inbound applicants, implemented predictive st

Shaunda authored and executed the full People Brand strategy, QualtricsLife, to scale Qualtrics from under 1,000 to over 5,000 employees in less than 3 years through hyper-growth, acquisition, and IPO. She transformed recruiting into an attraction-led model generating over 70% of hires through inbound applicants, implemented predictive storytelling and data-driven campaigns to attract and retain top global talent, and stood up internal mobility and referral programs driving ~30% of hires each.

data.ai

Marriott International

Marriott International

At data.ai, Shaunda built and executed a comprehensive talent brand strategy that integrated storytelling, data, and employee advocacy to attract and retain top talent while aligning closely with company values. Her work drove a 300% increase in brand reach and engagement, launched internal mobility and referral programs, a global careers

At data.ai, Shaunda built and executed a comprehensive talent brand strategy that integrated storytelling, data, and employee advocacy to attract and retain top talent while aligning closely with company values. Her work drove a 300% increase in brand reach and engagement, launched internal mobility and referral programs, a global careers site and CRM and saved over $3M in cost-per-hire within the first year. By proactively using predictive insights, she positioned data.ai as a global talent destination, reducing time-to-fill and elevating hire quality.

Marriott International

Marriott International

Marriott International

Shaunda walked into a blank slate at Marriott International, authoring and launching an award-winning global employment brand that delivers tailored messaging for diverse audiences while remaining cohesive worldwide. She built and scaled a content strategy empowering hundreds of employees to share authentic stories, fueling not only emplo

Shaunda walked into a blank slate at Marriott International, authoring and launching an award-winning global employment brand that delivers tailored messaging for diverse audiences while remaining cohesive worldwide. She built and scaled a content strategy empowering hundreds of employees to share authentic stories, fueling not only employment brand but also consumer brand and internal engagement. Her strategy—activated across CRM, careers site, social, employee channels, and advocacy—now drives over 75% organic hires, with a 600% increase in reach, engagement, and a 60% lift in quality applications.

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